e-Commerce giant Flipkart has announced the launch of 'Big Exchange Days.' It is a new monthly exchange programme for the TVs, laptops, smartphone, tablets, washing machine and refrigerator category. Flipkart plans to schedule the exchange program on the first two days of every month.
The customers will be offered doorstep exchange for their old device and to ensure a smooth end-to-end experience for them, every delivery executive has been trained to understand the process along with the exchange quality check methods.
Some of the phones available under the exchange programme include the Motorola Moto G (Gen 3) which presently has up to Rs. 6,000 off after exchange, Moto G Turbo has up to Rs. 6,000 off on exchange, Moto X Play has up to Rs. 9,000 off, HTC Desire 828 has up to Rs. 10,000 off after exchange, Asus ZenFone 2 has up to Rs. 10,000 off after exchange, Moto X Style has up to Rs. 15,000 off after exchange.
For smartphones, the IMEI number, screen and overall condition will be examined by the delivery executive at the hand-to-hand exchange point. For products like the TVs, the delivery executive will have to check the working conditions of the product. The same method will be followed to check the condition of washing machine, laptop among other products to check if it is in good working condition.