Earlier this month, programmer based in Bengaluru named Thejesh GN had accused Bharti Airtel of snooping on its 3G internet subscribers. He has now expressed 'outrage and shock' over an legal notice by an Israel based company.
Thejesh GN has served a counter-claim to Flash Networks blaming the company of trying 'to intimidate and silence' him with a legal notice. It has also requested for an unconditional apology.
While Thejesh says the legal notice has been given to silence him, Airtel refutes the 'spy code' allegations.
According to Airtel's official spokesperson, "This is a standard solution deployed by telcos globally to help their customers keep track of their data usage in terms of megabytes used. It is therefore meant to improve customer experience and empower them to manage their usage. One of our network vendor partners has piloted this solution through a third party to help customers understand their data consumption in terms of volume of data used. As a responsible corporate, we have the highest regard for customer privacy and we follow a policy of zero tolerance with regard to the confidentiality of customer data. We are also surprised at the Cease & Desist notice served by Flash Networks to Thejesh GN, and categorically state that we have no relation, whatsoever, with the notice."